Top Gun Heating and Air LLC

Abigail Brooks
5 Star
We received multiple quotes for a brand new HVAC and ductwork from local companies in the Fort Worth area. When David and Mike came out to give a quote, they spent nearly 2 hours breaking everything down and helping us to understand what was needed and evaluate what would be the best option for us. Means a lot for a company to invest so much time when you were making such a huge purchase. The other folks who came out to give us quotes definitely didn’t engage with us like David and Mike did. We ultimately chose to go with Top Gun and I am beyond thrilled that we made that choice. Literally the day after we said “Go” they had their crews at our house and knocked everything out in one day. Every single person that worked this job was an employee of Top Gun and was so polite and professional. You could tell that they all took so much pride in what they were doing, and really value the company that they work for. After they left, we actually had an issue with the thermostat and I called David at 9:30 PM on a Friday night and he had somebody out in 20 minutes to make things right - huge shout out to Jon for saving the day! This is one of the absolute best experiences we have ever had with a contracting company. The quality of work is EXCEPTIONAL and we are looking forward to having them as our #1 for all of our HVAC maintenance in the future. Thank you to David, Mike, Peter, Daniel, and everyone else on the crew who made this such a seamless experience. We couldn’t be happier!
Saturday 18th November 2023

Chris McCroan
5 Star
The Top Gun crew absolutely provided 5-star service from the initial scheduling call, the notification system of appointments, the inspection, the quote, the price, the installation, and the clean-up. I was extremely impressed with everyone involved in every aspect of the service. They take pride in honest work, the quality of their work, and leaving a job with satisfied customers. My inspection and quote were completed by Daniel, who also joined the installation crew of Peter and Saleh. They were all very knowledgeable, professional, respectful, and personable guys who were honestly a joy to have on the job. I was about 90% set on a getting a new system when scheduling the inspection since my system seemed to be on its last breath the last couple of years. However I knew I was dealing with a very honest company when Daniel took plenty of time to fully diagnose the issues, explained everything thoroughly, and offered solutions before ever trying to sell me on a new system. The finished installation of my new system was absolutely top-notch quality work that I'm extremely pleased with. You can't go wrong with using Top Gun for any of your AC needs.
Wednesday 3rd April 2024

Ian Amstadter
5 Star
Bought a new house and the air-conditioning unit was close to end of life. I called several AC companies and got quotes. What I noticed is that the other companies provided me a quote to replace the system, while Top Gun gave me the option to repair my old system. While the cost to repair was close to the cost of a new system, I opted to go with the recommended Heat-Pump energy efficient upgrade. Working with the top gun air crew, they educated me a whole lot on how air systems work. Who would have thought how complex these systems could be. I am unbelievably happy and fully satisfied with the new system and the performance of the Top Gun crew. And they left my house spotless and hauled away the old system.
Thursday 16th May 2024

Rose McElyea
5 Star
Lead Tech, Justin, made me know that I’m in good hands with Top Gun! Just had new system installed May 11, 2024. Tech who did the install, he and his crew did a really good job of installing and getting me up and running to enjoy cool air that night. After approximately 6 hours to complete the job, the install tech in charge spent time to get my thermostat going. All this fancy schmancy new technology threw me for a loop so after they left I didn’t really understand all the bells & whistles. I struggled through the weekend to do settings correctly and try to keep cool, to no avail. I knew I needed a tutorial, so I contacted rep that sold me the system and he had main office send out just the right guy (immediately). I was frazzled and felt like an idiot, but Justin took his time to show me how to set a schedule, and other features and answer my questions. He explained for me how the settings of cooling mode, fan, and compressor work to balance humidity and make my home cool. Besides not understanding how to make the system run properly, humidity was a big issue. Thanks to my hero tech, Justin, I now have a better understanding of my new system with heat pump. He made just the right adjustments to cut the humidity. I can’t say Thank You enough to Justin for being patient, professional and kind. I don’t know it all but I do have a better understanding of how my “new Rolls Royce” runs and I know I have a great support team to help me going forward. Top Gun is Top Notch!!
Wednesday 15th May 2024

Sam
5 Star
Fantastic work. Had them come out for a regular tune-up and also had them install some dampers to fix the air balance issues I've had for two years that another company kept saying was impossible to fix and that it was fine as it was. They were in and out in two hours and did a great job. Friendly, knowledgeable, and won't try to sell you things you don't need.
Thursday 16th May 2024