Thermo King of Dallas - Fort Worth

New Units Service Parts & Accessories

Blake Van Vleet
5 Star
I have to give a huge shout out to Ms. Beth, the thermo Queen behind the counter. She was extremely helpful getting me the advice I needed to fix an issue I was having with my Thermo King tripac evolution APU. I do wish they had availability to have the technicians work on my unit, but they're booked out. Miss Beth found me the parts that I needed for the issues I was having, and if she didn't know the answer she found someone that did. Cheers to it being a faulty ground cable from the alternator to the chassis. I wish every Thermo King across the country had an employee like Miss Beth behind the counter. My air conditioning on my unit is working again because of her advice and parts. If I could give 10 stars I would. Thank you Ms. Beth.
Thursday 14th December 2023

Meet Kahlon
1 Star
Please Avoid this facility, they are so expensive , I just changed only one battery for my reefer and they charged me $628 . Just only for 1 battery nothing else . And whenever i asked him why they charged me alot of money and they said this is a Downtown area in fort worth , so that’s why . For a one hour labor they charged me $323.75 . If you don’t believe I will show invoice in the bottom
Monday 20th May 2024

Asif
1 Star
Hi Thermo king I was here for my trailer 2021 they gonna swap the unit and I did request for oil change to and wherever the mechanic who was change oil, he didn't do his job proper. There was oil all over so I pointed to the lady. She was work at the front desk, and I get out mechanic did see an mechanic told me yeah I didn't do oil change but whatever who did it he should clean his mess when I went to the lady she was rude at the front desk and I told her can you please send someone they can clean the oil she told me she's going to charge me for pressure wash and I said no you guys did oil change you should clean she told me no and I was trying to explain the lady. She was really rude and she was telling me I'm done I'm not gonna talk to you, when I explain the mechanic mechanic dude told me yes he should clean his mess the mechanic and they did charge me I don't know how much but I know the price they did charge me $3365.50 that's not a good customer service I there was more mess but the manager was showed up next day and he did wash clean copper that picture was for second time
Tuesday 28th February 2023

Abel Fabian
5 Star
Great experience, had my apu running in no time. Will have my business again if needed!
Thursday 28th March 2024

Chris Johnson
5 Star
Awesome people's and Wonderful atmosphere here from the time I got there til I left. Will be coming back to get work done when I'm in the area...
Saturday 24th February 2024