Mechanical of DFW, LLC

Stephie Lashkoff
5 Star
FANTASTIC!!! I called, they answered, they arrived same day and fixed the issue for a fair price. What more can you ask for? I understand no company will be able to come out immediately everytime you call, but both Hilda who answered the phone and Theo who did the work were friendly, respectful and simply did their job. I highly recommend Mechanical of DFW.
Wednesday 8th May 2024

Stephen Donovan
1 Star
So, this contractor was assigned through my home warranty on a Monday to diagnose/repair a non-working AC. They set an appointment for 7am-11am that Friday. On Thursday afternoon I called them to confirm the appointment as usually one would call the customer to confirm the arrival window. They were happy to tell me yes they would be there between those times. I give them the benefit of the doubt and figure the office staff are just busy. Fast forward.......they don't show up, don't call to offer a later arrival time, don't call to reschedule, and refuse to answer or return phone calls. My only recourse is to request another contractor be assigned through the warranty company. What a shady operation this is. Ghost a customer on Friday afternoon in late May. If you can't get the basics right (IE. Communicate, show up, if you can't communicate that, and be responsive), you probably shouldn't move on to anything else. Do not expect these people to show up. It's apparent that they screened my attempts to contact them. I'll be explaining this in detail up the chain with my warranty company so that they lose business over this......because they should take a hit to their reputation over this sketchy garbage. Also of note: look at the cliche writing of all their 5 star reviews. These were either solicited or written by the same person.
Friday 26th May 2023

hady mawajdeh
5 Star
I’ve had to have my AC worked on a couple times since I bought my house. And Humberto from Mechanical of DFW has come by both times. He’s kind. He’s helpful. And my AC works great after he leaves. Plus, I feel like the folks who work their phone lines are helpful and responsive.
Monday 28th August 2023

Alexzander “Ace” Crimiel
5 Star
Mechanical of Dallas gave exceptional service repairing our A/C unit. I called they came and they were always professional & arrived on time. They explained in detail my issue and resolved it in a timely manner. A part had to ordered & once the item arrived they returned to complete the job & our system is working properly. I would recommend them. Thank you Hilda for keeping in touch and Jeremy for the awesome work on the unit!
Wednesday 18th August 2021

Janet Pena
5 Star
Highly recommend this company I experienced prompt and wonderful service, the owner and team are knowledgeable along with great customer service, short story our old ac unit tanked had a whole new upgraded system at affordable cost. Owner is honest and will give you best advice unlike what our home shield pushing us to use other outrageous company with ridiculous prices. Definitely rated at highest level ⭐️⭐️⭐️⭐️⭐️
Sunday 7th August 2022