Ferguson Plumbing Supply
HVAC
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(972) 252-7490
2700 N O'Connor Rd Ste 102A, Irving, TX 75062, USA
Opening Hours:Monday: 7:00 AM – 5:00 PMTuesday: 7:00 AM – 5:00 PMWednesday: 7:00 AM – 5:00 PMThursday: 7:00 AM – 5:00 PMFriday: 7:00 AM – 5:00 PMSaturday: ClosedSunday: Closed
Area Served:Within 4 miles (6.4km) of 2700 N O'Connor Rd Ste 102A, Irving, TX 75062, USAGet more exposure
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Google Rating: 3.9 out of 5 stars (35 total ratings)
Nick Dugger2 StarI can never find a damn thing in there it's better to Go Home Depot they're way too expensive and they don't have to shit you need and when they do have it it's at another storeFriday 22nd August 2025
FREDRICK 24.7.3655 StarKendra save the Day. I got into Ferguson right before closing. She took the time to help me find the items that I desperately needed. Even make sure I got my invoice as I was too much in a rush. Your staff is great at this location. Thank you for the assist always. 👍👍Wednesday 10th March 2021
Danny Jackson1 StarThis place is worried more about money the customer service. I was told one price then when I arrived the price went for $50 cheaper to $50 more!!!! This place is a joke!!!!!Tuesday 1st July 2025
John Rogers5 StarIf you need something, and they don’t have it. They can get it for you. If you’re a plumber, I would not recommend calling into the counter sales. Your order will always be missing parts, or have the wrong part. It sucks they won’t let you call the individual locations, but you can text them.Friday 21st July 2023
Brian Hasina1 StarSO FRUSTRATING to try to buy a simple part from this outfit, unless it happens to be in the storem
(1) Went to local store to get a simple plumbing part"we dont carry that"
(2) looked online---yes we carry it online
(3) Ordered online and it was supposed to be shipped to the local store
(4) 4 days later I phoned store to check if package arrived in the store --after fighting their horrible phone system i was told "Gee whiz it was not shipped to the store something went wrong!"
HERES WHATS BROKEN IN MY OPINION
(1)STORE/ONLINE sales seem to be disconnected from each other. They live in two different worlds. with no real communication.
(2) Customer Cannot phone store people . Call store in irving and I got somebody in San Antonio sitting at a computer, who claims they will 'check their system" and find the answer.
(3) Ferguson has set up a Phone IVR greeting system to try to give people impression of a seamless billion dolar operation, similar to Home Depot's. But they fail on that point. So when you phone the greeting asks you to choose from MANY different departments --Go the store you see 2 people there --who is kidding who? All that false complexity does not help at allFriday 12th May 2023