BV Air Conditioning & Heating

Nikki Thach
5 Star
These guys are amazing. Our furnace went out during the coldest in the teens… they came out diagnosed the issue and evaluate our options. They started at 9am and new one up and running by 2pm. Very clean work, polite and professional. They protected the floors with cloths and left everything clean. Very pleased. I would strongly recommend them.
Monday 24th February 2025

Gary Jones
5 Star
So for context, our AC unit had gone out the previous weekend. We had called them first thing Monday and they had someone out promptly to do the work. The technician was very polite, efficient and got the work done very quickly. I highly recommend them!
Monday 3rd March 2025

Clay Dallas
5 Star
This was a referral from my sister who used their service before for her house. I am definitely will be using them for all of my HVAC services from now on. The technician/representative came to my house and looked at my unit , give me a quote and booked my service . He explained the costs , the warranty, the services and the follow up to me to make sure I understand everything . When the unit was replaced , he came to my house to check to make sure the unit and service were done correctly with my new complimentary Google Nest. After three months , I got my first follow up service to see if the unit was working correctly. When I told my coworkers about the cost to replaced my unit with all of the perks, they all said that I got a bargain for my unit. Very satisfied and loyal customer.
Monday 25th November 2024

An Nguyen Ngoc Phuong
5 Star
We had our replace AC at our shop yesterday. John, Arturo Petro and Jeuvonie Keogh did very good jobs. They worked very hard, professional. Arturo Petro and Jeuvonie Keogh came early on Saturday at 7:20 am to did it. John and his team have made us happy. The weather was very hot but they tried to finish their jobs on time. His company also has a payment for us to get a new AC system. This is a very good way to do business. We love it. Thank you so much to you John and your team. Hope to do more business with you all in future !
Sunday 27th August 2023

Steve La
5 Star
We had a 25+ year old system finally give up on us 2 weeks ago and called BV A/C & Heating to come take a look. Two technicians came out same day inspected the system and afterwards recommended to replace the system (which we already knew would be the likely answer). The owner, John, came out later on the same day to give us a quote on a new system and to inspect the duct-work which was also 25+ years old. His inspection was thorough and afterwards showed us photos he had taken of how the old duct-work had either deteriorated or been installed sub-optimally. He then went over our options and gave us a quote for various systems with different SEER ratings. John provided great information and when we told him we needed to think about the options, there was no high pressure selling. He said he understood and respectfully left for us to contemplate. Having had A/C work done for another home before, I could already tell his quote was fair, but to be sure we got another reference for HVAC service from a trusted friend in the construction industry. The other HVAC company also seemed honest and capable of quality work, but their quote was several thousand dollars more than BV's. We decided on BV and to have the complete A/C system replaced with new duct-worked installed. John again came out on the same day to finalize the paperwork and said he would have a crew out the next day to start work. He said that they might need two days to complete the entire install, but would try to finish in one day to have us up and running with A/C in this oppressive Texas heat. The BV crew showed up early the next morning and immediately started work. As others have mentioned, they laid down tarps inside the house where they needed to and in general, worked diligently and respectfully of the property. The BV crew also took the time to answer questions I had while they were installing the system. They ended up finishing the entire install with duct-work around 6 PM and had the A/C up and blowing cold air! At some point, John had showed up to the worksite to work along side his crew and as they were nearing completion, went over the installation with me. We even climbed into the attic space so he could go over what they had done for the duct installations. So how is the new system? FANTASTIC. The majority of the house is now an icebox. Except...the master bedroom which has always been on the hot side during summer due to it being located almost as far as it could be from the air handler, high ceilings, and almost no insulation between ceiling and roof. When we mentioned this to John he suggested moving the supply manifold closer to the master to see if that would improve things and if not then to give him a call back. We gave the new A/C system 2 weeks to try it out but still felt the room was a little to warm. We called John again and told him that the master was too warm. Within 2 days he had two more technicians come out to cut out a new vent in the master ceiling and install a new duct line from the supply directly to the master. Happy to report that now the room is nice and cool like the rest of the house! BV and John did not charge extra for this additional vent and duct to be added. I know this review is a little tl;dr, but it is a very comprehensive review of what actually transpired. I can say I am very happy with the professionalism of BV and their staff, the quality of their work, and the integrity of their owner John. I would certainly recommend to anyone who needs HVAC services to at least give BV a call for a consultation and quote. They will not disappoint.
Thursday 23rd July 2020